We when needed them the most BC Coastal Energy came to our rescue. Unlike a previously hired company, BC Coastal Energy was prompt, professional, polite
and understanding of our situation. The previously hired company failed to fix a leaking system that resulted in a second flood which they wanted to
charge extra for even though they had not fixed the original problem. BC Coastal Energy came in via a great recommendation, they meticulously tracked
down the main problem/s and the flooding problem was fixed. Our air conditioning unit was back to working normally, just in time for the hot Summer
months. We definitely recommend BC Coastal Energy and look forward to continuing our working relationship with them. Thank you BC Coastal Energy!
Cynthia Gillanders, RMT, President
Inlet Wellness Gallery
Cynthia Gillanders, RMT, President - Inlet Wellness Gallery
We would like you to know how very pleased we were with both the installation (on time) and a selection of the fireplace stove unit colour and the size
recommendation. The enamel coating of the Hampton stove is beautiful and looks like a piece of furniture.
It was very gratifying from start to finsh. You removed the exsisting log firplace with a minimum of disruption . All of your people were very competent
and customer/service oriented. A pleasure to have around.
We were very pleased with the solution you found to run a gas pipe through our attic to get the gas to the gas stove. We were removing our wood burning fireplace due to our insurance company requirements and you found a way to get the gas to the new gas stove unit as well as placing the exterior gas piping outside our house so that it was not noticeable.
We have no hesitation in recommending your company.
Alan & Sandy Armour
Alan & Sandy Armour - North Vancouver
I would like to extend my sincere thanks for a job well done to every person at BC Coastal Energy who had a hand in installing our new natural gas furnace.
We are very pleased with the installation and York natural gas furnace.
RATING: 5 STAR - A1. REGENCY FIREPLACE INSERT CUSTOM INSTALLED. UNIT APPEARANCE AND PERFORMANCE - GREAT. BC COASTAL ENERGY A PLEASURE TO DO BUSINESS WITH. HIGHLY RECOMMENDED. D.N.
The entire team was outstanding. Very friendly and professional. 5 out of 5 stars. I've already passed your number on to my friends.
BC Coastal to the rescue!
After being "serviced" by a different HVAC company our furnace was making a very loud noise. BC Coastal Energy diagnosed and fixed the problem. They are very professional and efficient! I highly recommend this company.
Heather Fay - Vancouver
I purchased an air conditioning/heater unit from BCCE. I had intended to purchase from another vendor but the prompt customer service convinced me to proceed with BCCE. The unit was quickly installed and Steve Blissett of the company spent a fair amount of time educating me on the product, both in person and by telephone. When it appeared that there was a small defect on the outside cover, BCCE replaced it at its cost when the manufacturer would not.
It is unusual these days for a company to completely stand behind its product but BCCE is one such company. My experience with the staff, especially Steve, was always friendly and productive.
I would recommend this company to anyone interested in purchasing any of their products. They're terrific!
I met Steve in our neighbourhood after having already spoken with several major companies about a heating and cooling solution for my home.
I had four other companies come in to do estimates, but after speaking with Steve, his professionalism and personality made me very comfortable. In fact, he even invited us into his home to see the system he uses. Steve was great at breaking things down for us, and advising the best way to design the system for our specific needs.
We selected the four-zone Fujitsu ductless split system because this is what Steve has in his own home, and, after doing thorough research online, we felt this was the right system for us.
Steve was very responsive to all my questions throughout the process. The system works fantastically and is practically silent. We trust Steve implicitly and wouldn’t let anyone else do work on our home. We’ve recommended BC Coastal Energy to several neighbours and wouldn’t hesitate to use them again.
Larry Chow - Coquitlam
To Steve and crew at BC Coastal Energy: We would definitely recommend you for work on heating or ducts! Adam was on time, professional and did a great job of installing our missing cold air return duct in our basement. Wish more companies out there were as helpful and sincere as you certainly seem to be. We will definitely call you again if we require anything further for our heating system!
Karen and Toshi Hasegawa
Hi Steve. I rec'd call from Terry this evening. Di and I talked with him for about half an hour and explained how pleased we were with your professionalism, product knowledge and genuine approach in addressing our concerns. We also explained how happy we were with the performance of the heat pump / furnace and what a huge difference this has made in balancing out the temperature throughout the house, reducing our energy costs and increasing our daily level of comfort. He also inquired about the quality of the installation and we said it was first rate and that the installation team was very competent and professional.
Thanks again for all that you and your team did for us and please feel free to use us as a referral any time.
Gary and Diane
To the owners of BC Coastal Energy,
I just want to let you know that Dave has finished the install of the York YP9C modulating furnace in my house. First off, Dave does outstanding work. I have been to hundreds of jobsites over the years in the HVAC industry and his install is second to none. He cleaned up after he was done and I cannot tell anyone was even in my home, with the exception of my picture perfect mechanical room. I cannot even hear the furnace to know if it is running or not. I will definitely refer your company to anyone and everyone that might be in the market for a new furnace. Great product and even better workmanship. You have set the bar extremely high for any other tradesman that does work in my home. You can use us as a reference anytime. I would be proud to recommend your company!
Thanks again for an outstanding job well done!!!!!
Jeff and Judy Morin - Coquitlam
We recently had BC Coastal install a new furnace and hot water tank in our home and we found Steve and his team to be both knowledgeable and courteous. From the initial consultation through to the installation and clean up everything was dealt with in a professional manner and delivered on time and on budget. I would have no hesitation in recommending BC Coastal to others.
Luke Gibson of North Vancouver
We were very pleased with our experience in purchasing and installing an air conditioner from BC Coastal Energy. Steve was professional, responsive, and attentive, returning our calls immediately and scheduling our assessment right away. The quote we received was lower than one we'd obtained from a competitor some months earlier. The installers who put in our air conditioner were terrific, answering all my questions during and after the install.
This is a great company with great products whose customer service excellence is rare in my experience. I would not hesitate to recommend them to others.
Howard in Vancouver
Thanks Steve Blissett from BC Coastal Energy. You have been great to work with as well and having team members like BC Coastal Energy. I am proud to work with companies like yours.
Larry Clay - Clay Construction
With a 60 year old house and furnace, we were reconciled to using our fireplace to help combat the chilly and damp Vancouver winter weather. Fortunately, we responded to an add in the Courier, which offered a free inspection and reasonable estimate and later our igloo was transformed into a cozy sanctuary with a pleasantly reduced monthly heating bill!
Steve and his crew were professional and very efficient during the installation of our new York furnace. We remain very grateful and would recommend them without any hesitancy.
David and Michelle
Hi Steve, I just wanted to thank you for replacing our old furnace and reconfiguring the ductwork in our even older house. My daughter is infinitely happier now that the boogey man doesn’t bang on the ducts all night long. Getting these 60 year old homes into the 21st century with regards to heating is no easy task but we must say you’ve done an excellent job. We’ve very happy with the end result. As new home owners, understanding our investment is very important to us and you taking the time to teach us about our home’s heating (at all times of the day, even during weekends) was very much appreciated. Even the gas inspector was impressed with the job (probably for different reasons than us).
Thanks again. Now we can lie barefoot on the floor with only a t-shirt in the dead of winter while we look up wistfully at the ceiling and laugh (just like they do on the York brochures).
Steve, I am really pleased with our new furnace/heat pump. As you know, this was a planned replacement and I did a lot of analysis, research and obtained competitive quotations before choosing York and BC Coastal Energy. You were excellent to deal with throughout, professional and quick to respond to my many e-mail questions. Most important, you delivered what you quoted to my complete satisfaction. Many thanks to Curtis and Dave for their attention to detail, their work ethic and skill in making the modifications necessary to make it a quality end product.
I look forward to a long working relationship with BC Coastal Energy through annual maintenance servicing. Congratulations on your excellent public relations, quality product and competitive pricing.
Richard Wells, CGA (Retired)
Steve, on behalf of Mom and myself, I would like to thank you for the outstanding effort and true dedication your staff committed to our Furnace and heat pump install. Your level of excellence from your staff is evident in the completed project, as well as, the smooth removal of the old furnace. Your attentiveness to the entire process of adapting the new system to our 1957 house from design through construction was exemplary. You also demonstrated extreme patience with many of my idiosyncrasies throughout the project. Your ability to listen is a true asset.
Again, thank you. The heat pump couldn’t have been installed at a better time and well worth the investment.
Dear Steve, we can’t thank you enough for your professionalism, expertise, and hard work in helping us install the Fujitsu Ductless Split Heat Pump. We chose the Fujitsu system because it provides us both heating and cooling. What you guys did was an amazing job and we would highly recommend your service to all our clients, friends and families.
Please use this letter of recommendation for future customers. Please don’t hesitate to have them contact me for your glowing review!
Chris Falcon / Store Manager / PI Couture Design Group
Hi Steve, we have recently gone through and extensive home renovation project which entailed interviewing and getting quotes from about six different HVAC companies. After weighing all the pros and cons we decided to go with BC Coastal Energy.
Chris and the guys have been very professional and personal to deal with. They have delivered on all of their promises and have made the whole process very easy for us.
We are very happy with our fully communicating YORK system and would highly recommend BC Coastal Energy to our family and friends.
The Larson Family
My old, inefficient furnace was super loud and woke up my guests in the next room whenever the heat came on in the morning. When it started to act up, I had a service technician assess the situation. He told me that even if I replaced the entire furnace the noise issue would remain because of the way the ducting was laid out in the basement of my older home.
In order to determine whether I went forward with a repair or a complete replacement, I called my electrician to see who he used for his furnace replacement. He recommended BC Coastal Energy. I then spoke to Steve from BC Coastal Energy, who came to my house within a few days to discuss options. Steve successfully convinced me that a new furnace would in fact be quiet, more efficient and would offer higher air quality than I was currently experiencing -- and with the rebates available, I decided to go for it.
Steve's recommendation was right on! It’s been six weeks since I had my furnace installed and the furnace is almost silent -- it's amazing, actually, and the air quality in my home has improved substantially. Now, I’m just waiting to see if my gas bills are reduced. I couldn’t be happier. I will certainly use BC Coastal again to annual service and maintain my new furnace, and I wouldn't hesitate to refer them to my friends. Steve was friendly, responsive and knowledgeable, and his crew was great too.
Thank you BC Coastal Energy!
Barbara in North Vancouver
Our home still had its original furnace, installed when the house was built in the 1960s. We knew it was time to replace it with something modern and efficient. As well, we were interested in installing a cooling system.
We used the BC government's efficiency rebate program website to find an "approved" contractor -- BC Coastal Energy. As soon as I talked to Steve, I felt comfortable that he knew what he was talking about. In fact, I never acquired a second quote as I felt it was more important to have this work done correctly.
Steve helped us understand the benefits of a heat pump for cooling our home in the summer and a furnace for heating in the winter. We were very happy with the well-managed installation project, which took only three days. As well, Mike and the team have helped us with thermostat adjustments and service calls, free of charge.
We were very impressed with the experience of working with BC Coastal and have enjoyed their above-and-beyond customer service. I would recommend them to anyone looking for heating or cooling equipment installation for their home.
Dreena in Coquitlam
"To Steve and crew at BC Coastal Energy: We would definitely recommend you for work on heating or ducts! Adam was on time, professional and did a great job of installing our missing cold air return duct in our basement." read more...